Refund & Cancellation Policy

Last updated: September 2026

This policy outlines the terms under which refunds and cancellations are handled for purchases made on appscgroup2.com, Medha, and our related mobile applications, operated by Aksharam Educations.

1. Nature of Our Products

All courses, test series, and study material on our Platform are digital products delivered instantly upon successful payment. Since access is granted immediately and content can be consumed right away, our refund policy reflects the nature of digital goods.

2. Refund Eligibility

SituationRefund Eligibility
Payment deducted but access not granted (technical failure)✅ Full refund
Duplicate payment for the same course/test series✅ Full refund of the duplicate charge
Course/test series accessed but student changes their mind❌ Not eligible
Request made after 7 days of purchase❌ Not eligible
Coin purchases❌ Not eligible (coins credited instantly)

3. How to Request a Refund

If you believe you're eligible for a refund under the situations listed above, contact us within 7 days of the transaction at trendingdevelopers@gmail.com with:

  • Your registered mobile number
  • The Razorpay payment ID or order ID
  • A brief description of the issue

4. Refund Processing Time

Approved refunds are processed back to the original payment method within 5-7 business days, subject to your bank's or payment provider's processing timelines.

5. Cancellation

Since access to purchased content is granted instantly, purchases cannot be "cancelled" after completion in the traditional sense. If you experience a payment issue before content access is granted, contact us immediately for assistance.

6. Account Deletion

Deleting your account does not automatically trigger a refund for past purchases. Please review our Account Deletion page for more details.

📧 For refund requests, contact us at trendingdevelopers@gmail.com or call 6305728192

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